.support-desk{flex-direction:column;gap:14px;min-height:640px;display:flex}.support-head{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.support-head h1{letter-spacing:-.04em;margin:0 0 6px}.support-head p{max-width:640px;color:var(--fg-muted);margin:0;font-size:14px;line-height:1.45}.support-new{background:var(--fg);min-height:40px;color:var(--bg);box-shadow:0 8px 24px color-mix(in srgb, var(--accent) 18%, transparent);border-radius:999px;flex:none;padding:0 16px;font-weight:650}.support-board{border:1px solid var(--border);background:var(--card);min-height:540px;box-shadow:var(--shadow), 0 0 36px color-mix(in srgb, var(--accent) 10%, transparent);border-radius:20px;grid-template-columns:240px minmax(0,1fr);gap:0;display:grid;overflow:hidden}.support-list{border-right:1px solid var(--border);background:color-mix(in srgb, var(--bg-muted) 55%, var(--card));flex-direction:column;gap:8px;padding:12px;display:flex}.support-list button{border:1px solid var(--border);background:var(--card);width:100%;color:inherit;text-align:left;border-radius:14px;grid-template-columns:1fr auto;gap:4px 8px;padding:12px;display:grid}.support-list button.active{border-color:color-mix(in srgb, var(--accent) 40%, var(--border));box-shadow:0 0 0 3px color-mix(in srgb, var(--accent) 12%, transparent)}.support-list strong{font-size:14px}.support-list small,.support-list em,.support-chat-head em{color:var(--fg-muted);letter-spacing:.04em;text-transform:uppercase;font-size:11px;font-style:normal}.support-list em.is-done,.support-chat-head em.is-done{color:var(--success,#16805c)}.support-chat{background:var(--card);flex-direction:column;min-width:0;min-height:540px;padding:14px 16px 12px;display:flex}.support-chat-head{justify-content:space-between;align-items:center;gap:12px;margin-bottom:10px;display:flex}.support-log{background:color-mix(in srgb, var(--bg-muted) 70%, var(--card));border-radius:16px;flex-direction:column;flex:1;gap:10px;min-height:280px;max-height:420px;padding:8px;display:flex;overflow:auto}.support-bubble{background:var(--card);max-width:min(78%,520px);color:var(--fg);border:1px solid var(--border);box-shadow:0 8px 20px color-mix(in srgb, var(--fg) 6%, transparent);border-radius:16px;flex-direction:column;align-self:flex-start;gap:6px;padding:10px 12px;display:flex}.support-bubble.is-me{background:color-mix(in srgb, var(--accent) 16%, var(--card));border-color:color-mix(in srgb, var(--accent) 28%, var(--border));align-self:flex-end}.support-bubble small{color:var(--fg-muted);font-size:11px}.support-bubble img,.support-bubble video{border-radius:12px;width:min(100%,280px)}.support-subject,.support-compose textarea{border:1px solid var(--border);background:var(--bg-elevated);width:100%;color:inherit;border-radius:12px}.support-subject{min-height:42px;margin-top:8px;padding:0 12px}.support-files{flex-wrap:wrap;gap:6px;margin-top:8px;display:flex}.support-files button{background:var(--bg-muted);min-height:28px;color:inherit;border-radius:999px;align-items:center;gap:6px;padding:0 8px;font-size:12px;display:inline-flex}.support-compose{grid-template-columns:40px minmax(0,1fr) auto;align-items:end;gap:8px;margin-top:10px;display:grid}.support-compose textarea{resize:vertical;min-height:74px;padding:10px 12px}.support-clip,.support-send{border-radius:12px;min-height:42px}.support-clip{background:var(--bg-muted);color:var(--fg-muted);border:1px solid var(--border);place-items:center;display:grid}.support-send{background:var(--fg);color:var(--bg);padding:0 16px;font-weight:650}.support-send:disabled{opacity:.55}.support-hint,.support-status{color:var(--fg-muted);margin:8px 0 0;font-size:12px}.support-status{color:var(--danger,#b42318)}@media (max-width:800px){.support-board{grid-template-columns:1fr}.support-list{border-right:0;border-bottom:1px solid var(--border)}.support-head{flex-direction:column}}